Privacy Policy

Last Updated: June 11, 2026

Surpassing HR Solutions Pvt. Ltd. ("we", "our", or "us") operates the SHR HRMS mobile application and website (the "Service"). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

As a Human Resources Management System, we collect information necessary for employment and organizational management. This includes:

Personal Identification Information: Name, email address, phone number, date of birth, and physical address.
Employment Information: Job title, department, salary details, attendance records, leave requests, and performance evaluations.
Documents: Uploaded resumes, identification documents, tax forms, and other employment-related files.
Device & Usage Data: IP address, device type, operating system, and app usage metrics for troubleshooting and security.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide and maintain the SHR HRMS Service.
To manage employee records, payroll, attendance, and leave requests.
To notify you about changes to our Service or important organizational announcements.
To provide customer support and address technical issues.
To ensure the security and integrity of our systems.

3. Data Security

We prioritize the security of your data. We implement industry-standard encryption, secure servers, and strict access controls to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following situations:

With your Employer: Your data is accessible to authorized administrators and HR personnel within your organization.
Service Providers: We may employ third-party companies (such as cloud hosting or email providers) to facilitate our Service. These parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

5. Your Data Rights

Depending on your jurisdiction, you may have the right to access, update, or request deletion of your personal information. Since this is an enterprise HR application, requests regarding data modification or deletion should generally be directed to your organization's HR department.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us or your organization's HR representative.